Frequently Asked Questions

How do I get there?

We are located at The Judith Wright Centre of Contemporary Arts Level 3, 420 Brunswick Street (Corner of Berwick Street).

Once you enter the building, take the lift up to Level 3 and follow the signs around to the back of the building to the Circa Training Centre.

Where can I park?

There is paid parking at FV Apartments, which is the first left on Berwick Street.

Alternatively, there is some metered street parking on McLachlan Street, or unmetered street parking on Berwick, Robertson or Arthur Streets.

No onsite parking is available. Please allow extra time before class to find a car park.

Can I get public transport?

Translink Phone: 131 230 Web: www.translink.com.au

The closest train station to The Judith Wright Centre is Fortitude Valley train station. We are a four block walk heading towards the New Farm end of Brunswick Street from this station.

There are also many bus routes that travel Brunswick Street. Contact TransInfo for further details.

How do I book?

All classes need to be booked and paid for through the Circa office prior to the start of term by phoning (07) 3852 3110. Please note that Conditioning, Adult Beginners, Beginner Aerials, and youth classes are very popular so book early to avoid disappointment.

What if I change my mind?

There is a no refund policy on all Circa classes. There is a non transferable policy on all class fees should you miss any classes within the term. If you let us know before the term commences, it is possible to transfer the money you deposited to the following term – only under extenuating circumstances.

Why are there no refunds?

At the start of each term, Circa contracts professional circus trainers to take all classes. If you decide not to continue your classes we are unable to resell your place.

How can I pay?

Payment options: We accept MasterCard and Visa, cheque, money order or cash. Contact Circa for further details to make a direct bank transfer and cheque details.

Deposits: We do not accept enrolments without payment, requiring a minimum $100 deposit to secure your booking with the remaining amount payable by 27 April 2009. In cases of genuine hardship, please contact the Circa office for alternative payment methods.

Late Bookings: Depending on the number of participants in a class, it is possible to book into a class to start in the second week of term however full payment for the term is necessary. Contact Circa for more information.

Are there any perquisites for the classes?

We recommend beginning Circa training with Adult Beginners and/or Conditioning. Please note that Beginner Aerials requires a reasonable degree of upper body strength eg. Participant is able to hold their own weight with their arms.

What do I need to know to begin Circa classes?

Clothing: Please wear comfortable clothing that you can move around in i.e. shorts, track pants, singlet. We ask that you please remove all jewellery before class begins. If you are participating in an aerials or adult beginners class we recommend pants that cover the knees and any shirt that covers the midriff or can be tucked in. No shoes are required. Please leave your shoes and bags to the side of the Training Centre.

Water, towel, food: Please bring a drink bottle with you – we do have a kitchenette where you can refill it. A towel is not necessary to use in class, but you may like to bring one.  For some of the children’s classes on Saturday, you may like to bring a snack for your child to eat before or after class in the hallway. Otherwise, food is not permitted in the Training Centre. 

Late for class: If you are late for a class, please phone ahead to the Circa office so we can let the trainers know. If this is not possible, please enter the room calmly, put your bag to the side and take off your shoes. A trainer will join you shortly to instruct you of where they are in the class. 

Making up classes (Adult Beginners, Conditioning & Beginners Aerials only): If you will be away for a class, it is possible to attend a make up class in the week of the class you will miss. Class content will be similar, but may vary according to the trainers’ lesson plans. Contact Circa to let us know the date you would like to make up a class.

Casual classes: Circa holds four terms per year, with occasional specialist classes held between terms. Each term is a block made up of eight weeks of class once a week. We do not offer casual classes.

Private tuition: Circa does not offer private tuition.

Number of participants: All classes are subject to a minimum and maximum number of participants. You will be notified if a course is cancelled. Circa reserves the right to alter details of programs at any stage.

Observing classes: People wishing to observe a class before enrolling are able to attend the final class of term after prior arrangement with the Circa office. Please note that parents are able to observe the first and last classes of term only.

Collecting and delivery of students: At busy times of the day, it is more important for students to arrive to class in one piece, than on time.  Whilst we recognise that collecting children from school or other activities and getting them to class on time can sometimes be difficult, we do not want any accidents to occur.  Please be assured that the safety of our students is of utmost importance to us. 

For student’s classes on Wednesday afternoon and Saturday’s, trainers will empty the room and close the doors at the end of each class. This allows for the set up of the Training Centre for the next class. Students must be escorted into the building by a parent and please ensure that you are prompt in collecting your child.

Please instruct your child (as we do here) that they must wait in the Training Centre hallway for collection.  It is not acceptable for students to be waiting in the main Judith Wright Centre foyer or on Brunswick Street for collection.  Please make sure that someone comes into the building to collect students.

Feedback: There is a feedback box in the Training Centre in which you can write down any feedback you may have during term. You can leave your contact details on this form or fill it in anonymously. The last class of term will usually be accompanied by a feedback form specific to the experiences of your class. Feedback is always welcome at office@circa.org.au